Pan Pacific Hanoi

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Pan Pacific Hanoi
$$$$

Overview

The 5-star Pan Pacific Hanoi hotel features a vibrant location within easy reach of My spot and features 24-hour reception and wake-up service. Located only a 5-minute walk from the ancient Buddhist temple "Tran Quoc Pagoda", the hotel overlooks the lake and invites guests to have a drink at a lobby bar.

Location

The Lenin Statue is 2 km away, while the modern Vietnamese Women's Museum is 3.2 km from the fantastic hotel. The Pan Pacific is also within 20 minutes' walk of Red River. This accommodation is conveniently situated in a shopping area, close to lakes and a lake. The luxury hotel is just 1.7 km from the shaded park "Hanoi Botanical Garden".

The property is 3.2 km from Ha Noi train station, while Noi Bai International airport is 23 minutes' drive away.

Rooms

Pan Pacific Hanoi hotel features 236 rooms with a minibar, and such comforts as an air conditioner. The rooms have modern furnishings. They offer bathrooms fitted with a separate toilet and a shower along with toiletries and slippers.

Eat & Drink

This Hanoi hotel provides 2 dining options, including Pacifica restaurant serving Asian lunch, and Ming Restaurant restaurant which also offers Asian dinner. The Pan Pacific Hanoi has an Asian restaurant for on-site dining with city views.

Leisure & Business

This hotel has a heated pool as well as a retractable roof. To cater to guests' fitness needs, the accommodation provides a yoga area with yoga classes. The hotel offers a full spa, along with a steam room, a Jacuzzi, and a sauna. You can also benefit from 12 versatile meeting spaces featuring conference facilities and a photocopy machine.

Good to know
Check-in/Check-out
from 14:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
The hotel Pan Pacific Hanoi provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, German, French, Japanese, Chinese, Russian, Korean, Chamorro, Malay, Vietnamese
Building
Year renovated:2011
Number of floors:20
Number of rooms:236
Former name
Sofitel Plaza Hanoi
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premier Lake View Room
  • Room size:

    35 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
Pacific Club Room
  • Room size:

    35 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
One-Bedroom Premier Serviced Suite
  • Room size:

    60 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Heating
Show 9 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Rooftop pool

Spa and relaxation

Pedicure

Manicure

Jacuzzi

Facial

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Sun loungers
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Foot massage

Room view

  • City view
  • Lake view
  • River view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Separate tub and shower
  • Washing machine
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Pan Pacific Hanoi

💵 Lowest room price 141 C$
📏 Distance to centre 2.2 km
🗺️ Location rating 8.6
✈️ Distance to airport 22.5 km
🧳 Nearest airport Noi Bai International, HAN

Location

Address
The address has been copied.
1 Thanh Nien Road, Hanoi, Vietnam, 0
Map view
1 Thanh Nien Road, Hanoi, Vietnam, 0
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Pagoda
Tran Quoc Pagoda
410 m
Restaurant
Ming Restaurant
150 m
Restaurant
Pacifica
160 m
Restaurant
Home Hanoi Restaurant
750 m
Restaurant
Sy Phu Restaurant
220 m
Restaurant
The Coffee Bean & Tea Leaf
250 m
Restaurant
Paris Baguette
280 m
Restaurant
Standing Bar
960 m
Restaurant
Banh tom Ho Tay
440 m
Restaurant
Cua Hang An Uong Mau Dich So 37
810 m

Reviews of Pan Pacific Hanoi

8.2 /10
Great
362 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • A
    Augustus
    United States
    left 1 review
    Wrote a review on 16 Feb
    Perfect
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    helpful staff
    rooftop pool

    Good hotel with excellent amenities like 24-hour reception, rooftop pool, and fitness centre. I still remember how the staff helped print my documents on my first stay. Highly recommend trying the snack menu too!

    Deluxe Double Room
  • H
    Horace
    United Kingdom
    Wrote a review on 15 Feb
    Great
    8.0

    The location was fantastic and beautiful, to highest tower with easy access to a shopping area and a market. The breakfast was extensive and absolutely stunning and offered a great selection of great food.

  • Wrote a review on 15 Feb
    Perfect
    9.2

    WiFi only available in reception not in room

  • J
    Justin
    United States
    left 16 reviews
    Wrote a review on 14 Feb
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    friendly staff
    great pool
    worn bathroom fixtures

    We were shown around two fantastic spots, the lake view and the bustling markets. The rooms were clean and the staff was super friendly. Perfect for a group vacation, with a great pool and breakfast to start the day right.

    One downside was that the bathroom fixtures seemed a bit worn, which did take away from the overall experience.

    Deluxe Double Room
  • Wrote a review on 13 Feb
    Perfect
    9.6

    Very helpful staff (especially the concierge) , excellent pool and fitness facilities. Roof top bar is also very special with excellent service. Overall a very good 4 star hotel

    As is the custom in Vietnam - restaurant closes at 21:00 but room services is available.

  • Wrote a review on 11 Feb
    Great
    8.4

    The Lake view

    Room was out-dated. Not up to the standards of other Sofitels

  • D
    Darrell
    United States
    left 1 review
    Wrote a review on 22 Nov
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service10.0
    Dining7.0
    9.0
    beautiful view
    friendly staff
    basic menu

    Let me break it down for you

    The hotel boasts an very nice location by the lake and friendly staff that excel in service. Our Premier Lake View Room offered beautiful views. The terrace bar was perfect for enjoying sunsets during afternoon tea, although the selection could be enhanced. This is a stay worth recommending.

    Premier Lake View Room
  • Wrote a review on 20 Nov
    Great
    8.2

    Current renovation activities means it is noisy during the day. We could not stay in our room more than 15 minutes at a time during the day.

  • B
    Billy
    United Kingdom
    Wrote a review on 20 Nov
    Perfect
    9.0

    The hotel was big, with pleasant staff and marvellous location very close to the ' Hop On Hop Off ' bus stop. The check-in was efficient, we liked main bar. Lobby had a cafe. Location: the property was right by a shopping area, all local attractions and restaurants and halal restaurants.

  • S
    Sonny
    United States
    left 5 reviews
    Wrote a review on 12 Nov
    Very good
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service8.0
    Dining6.0
    7.0
    friendly staff
    great fitness facilities
    worn bathroom fixtures

    solid stay with a few bumps

    I enjoyed a spacious Beautiful Twin Room that offered a good city view. The gym and pool facilities were great, accommodating all my fitness needs. Friendly staff, especially at check-in.

    the bathroom fixtures could use some updates.

    Deluxe Twin Room
  • Wrote a review on 10 Nov
    Great
    8.6

    Everything was brilliant, great location, beautiful view from our room, staff was very friendly and helpful. This was the best hotel we stayed at during our trip in Vietnam!

  • Wrote a review on 09 Nov
    Perfect
    9.6

    The hotel has a stunning view from its windows over the West Lake. The room was very comfortable and clean.

    The hotel is quite far from the city center, so you either have to be prepared for long walks or for paying for a taxi. The jacuzzi and steam room area was a bit destroyed and seemed to be quite dirty as well.

  • G
    George
    United States
    left 14 reviews
    Wrote a review on 06 Nov
    Great
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service9.0
    Dining8.0
    8.0
    fine views
    friendly staff
    rooftop bar
    noisy spa

    Loved the views and friendly staff!

    We had a blast during our 4-night stay! The room had fine views over the lake, and the rooftop bar was perfect for post-dinner drinks. Staff were super nice, especially at the lounge where we enjoyed afternoon tea. One thing tho, the spa experience was noisy and could use more attention to detail.

    Premier Lake View Room
  • Wrote a review on 04 Nov
    Perfect
    9.4

    They provide a gentle and good service

  • Wrote a review on 03 Nov
    Great
    8.4

    Location of this hotel is far from down town. Less than half room have got lake vew. Lake is rather dirty.

    Good fitness center.

FAQ about Pan Pacific Hanoi

How far is Pan Pacific Hanoi hotel from the city centre?
Hanoi city centre is reachable within a 25-minute walk from Pan Pacific Hanoi hotel.
What interesting sites can I visit not far from the 5-star Pan Pacific Hanoi?
Guests of the 5-star Pan Pacific Hanoi can visit My spot (within easy reach of the accommodation), or the buddhist temple "Tran Quoc Pagoda" placed 5 minutes' walk away.
Does the Hanoi hotel provide an airport shuttle?
Shuttle is one of the services offered by the Hanoi hotel. Please inform the hotel staff about your estimated arrival time.
Can I have lunch or dinner next to the 5-star Pan Pacific Hanoi hotel?
You will be able to enjoy a meal in the nearby establishments, such as Havana Cafe and Pacifica, located just about 5 minutes' walk away from the 5-star Pan Pacific Hanoi hotel.
Can I have breakfast at Pan Pacific Hanoi?
Yes, guests can enjoy breakfast, served daily in the restaurant of Pan Pacific Hanoi.
What time is check-in and check-out at the Hanoi hotel?
Guests of the Hanoi hotel can check in from 14:00 to 23:59 and check out from 12:00.
What payment methods are available in Pan Pacific Hanoi?
At Pan Pacific Hanoi, guests can pay using Mastercard, Visa, and American Express as well as other payment methods.
What room types are available at Pan Pacific Hanoi hotel?
Superior Room, Deluxe Twin Room, and Deluxe King Room are among the room types available at Pan Pacific Hanoi hotel.
Which amenities are included in the rooms at the Hanoi hotel?
Some suites at the Hanoi hotel boast sound-proofed windows, a sofa set and a writing desk as well as separate bathrooms which include a hairdryer and a shower/bath combination.
Is Pan Pacific Hanoi accessible to people with disabilities?
Yes, wheelchair access and rooms with accessible facilities are provided at Pan Pacific Hanoi for guests with special needs.
Is the staff at Pan Pacific Hanoi hotel multilingual?
Yes, the staff of Pan Pacific Hanoi hotel speaks Malay, Vietnamese, Chamorro, Korean, and Chinese.
Does Pan Pacific Hanoi hotel offer facilities for business travellers?
Pan Pacific Hanoi hotel conveniently features conference equipment and a work desk as well as a business centre on-site.
Which facilities are available in the Hanoi hotel?
The Hanoi hotel is equipped with currency exchange and a cash machine as well as a safety deposit box and 24-hour security service for safety purposes.
What spa facilities does Pan Pacific Hanoi hotel offer?
At a wellness centre and a full-service spa featured at Pan Pacific Hanoi hotel guests can receive such spa procedures as body scrub, pedicure, and manicure. Additionally, a treatment room, a steam room, and sauna facilities are offered on-site.

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